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Questions

Questions and honest answers.

If you don’t find what you’re looking for, write to us at hello@samesermon.com. A real person will answer.

Getting started

What do we need to get started?

A laptop, desktop or tablet with Chrome, Edge or Safari, an internet connection, and a way for it to hear your pastor. That can be a cable from your sound board through a small USB audio interface, or just the computer’s own microphone near a speaker. Most churches are set up in about ten minutes. See the setup guide.

Do listeners need to download an app?

No. They scan a QR code, a web page opens on their phone, and they choose their language. No app, no account, no password. It works on any modern smartphone.

Does it work with our sound system?

Almost certainly. If your mixer has an aux, matrix or spare output, you can send it into the computer with a USB audio interface. If you don’t have a sound board at all, the computer’s microphone works too, especially in smaller rooms.

Can we try it before signing up?

Yes. Try it now in your browser: speak into your computer or phone microphone for ninety seconds and watch it translate. No account needed.

Translation quality

How accurate is the translation?

It’s good, and it keeps improving, but it isn’t perfect. AI translation can miss names, idioms, humor and very fast speech, and it struggles with muddy or echoing sound. We recommend asking a bilingual member to follow along on your first Sunday and tell you what they notice. Let listeners know it’s a machine translation, too.

How do we get names and Bible terms right?

On the Church plan, add a custom word list: your pastors’ names, your church and ministry names, and any Bible or theological terms you want handled a certain way. Same Sermon also aims to use the wording that churches in each language already use for Bible terms.

How long is the delay?

Captions usually appear a few seconds after the pastor speaks. The translation needs to hear enough of a sentence to understand it, so it will always run a little behind the live voice.

What languages can our pastor preach in?

Same Sermon can listen to preaching in 29 languages, including English, Spanish, Korean, Mandarin, Portuguese, Vietnamese and Arabic, and translate into any of our 60. See every language.

Can it help members who are deaf or hard of hearing?

Yes. Same Sermon can show captions in the preacher’s own language, so members who are deaf or hard of hearing can read along on their phone. On the Church plan, you can also put those captions on your screens.

Listeners & privacy

Do you record our sermons?

No. Sermon audio is processed to make captions and then discarded. We never keep a recording. On the Church plan, text transcripts are kept for your church so you can review or reuse them, and you can delete them anytime. Read our privacy policy.

Do listeners have to sign up or share anything?

No. Listeners are anonymous. They don’t create an account or give us a name or email, and we don’t track who is listening. That matters for everyone, and especially for believers who have reasons to be careful.

What do listeners need?

A smartphone with a web browser and an internet connection, over your church Wi-Fi or their own data. If they’d like to listen instead of read, they’ll want earbuds so they don’t disturb their neighbors.

Can we show captions on our screens or livestream?

Yes, on the Church plan. You get a caption overlay web address to add as a browser source or web view in ProPresenter, OBS or vMix.

Billing

Is there really a free plan?

Yes. The Free plan includes 4 hours of live translation a month, one language at a time, live captions and read-aloud on phones, and unlimited listeners. No credit card needed.

Do you charge per listener?

Never. Every plan includes unlimited listeners.

What happens if we run out of hours?

Translation pauses and listeners see a friendly message. Nothing is charged automatically. You can upgrade anytime and translation picks up again right away. See pricing.

The best answer is to try it.

Speak into your mic for ninety seconds and watch it translate. No sign-up needed.